Contact information

We'd love to hear from you. Whether you have a question about an order, need help choosing the right piece, or want to know more about our handmade products, our team is here to help.

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Email Us

The fastest way to reach us is by email:

support@shopvikingsbrand.com

We typically respond within 1–2 business days. When contacting us about an existing order, please include your order number so we can help you faster.

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Support Hours

Our support team is available Monday through Friday, excluding weekends and U.S. public holidays. Messages received outside these hours will be answered on the next business day.

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Mailing Address

DB Ecom Group LLC
30 N Gould St
Sheridan, WY 82801
United States

Please note: this is our business mailing address. Do not send returns to this address without first requesting a return authorization — see our Refund & Return Policy for instructions.

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Before You Reach Out

Many common questions are already answered in our policies:

• Order processing and delivery times — see our Shipping Policy
• Returns, exchanges, and refunds — see our Refund & Return Policy
• How we handle your information — see our Privacy Policy

If you can't find what you're looking for, just email us at support@shopvikingsbrand.com and we'll be happy to assist.